Why We’re Making a Change to How We Provide Your Pet’s Medications

We’re making an important change to how we provide medications for your pets. Over the coming months, we’ll be transitioning away from third-party online pharmacies and directing online prescriptions through Blue Rabbit, our practice’s online pharmacy.

We know that many pet owners have used online pharmacies for convenience, so we want to share why we’re making this change and what it means for you.

We Know Your Pet

Your pet’s medications are an important part of their overall care. When medications stay connected to our practice, our team has a better understanding of what your pet is taking, why they are taking it, and how it fits into their overall treatment plan.

We know your pet’s history, their individual needs, and the care they’re receiving. Keeping their medications connected to that care helps us provide the most consistent support possible.

We Know Where Their Medication Comes From

When medications are filled through our practice or BlueRabbit, we have greater visibility into where they come from and can stand behind the products we provide. We can also utilize applicable manufacturer support and guarantees when available.

We’re Here When You Need Us

Sometimes a medication question comes up after you leave the clinic. Maybe you’re wondering about a refill, how to give a medication, or what to do if your pet has a concern.

When you obtain medications through our practice or Blue Rabbit, our team is directly connected to the process and can help you navigate those questions. We want you to know that you have a team here who knows your pet and is ready to help.

We Can Keep Communication Simple

Keeping prescriptions and medications within our practice or through Blue Rabbit also allows us to communicate more directly. Our team can more easily manage prescription questions, medication needs, and communication with the pharmacy.

Convenience Still Matters

We know that one of the biggest reasons people choose online pharmacies is convenience. We want that convenience without losing the personal connection to your pet’s veterinary care.

That’s why we’re partnering with Blue Rabbit as our online pharmacy. Our goal is to make ordering your pet’s medications simple and convenient while keeping their medication needs connected to the veterinary team who knows them best.

What Does This Mean for You?

We are currently in a transition period, with the goal of completing the transition by the end of 2026. As we make this change, we’ll begin directing online prescriptions through Blue Rabbit rather than third-party online pharmacies.

If you prefer to use a different pharmacy, you always have the option to request a written prescription from our clinic and submit it to the pharmacy of your choice.

If you have questions about the transition or would like help getting set up with Blue Rabbit, our team is always happy to help.

At the end of the day, this change is about keeping your pet’s medications connected to their care. We know your pet. We know their medications. And we’re here to support you every step of the way.